Info & answers from the Helpspace Team

Paying and cancelling on Helpspace

About paying for and cancelling Helpspace sessions.

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How much does Helpspace cost?

Learn about fees.

Written by the Helpspace team

Updated a year ago

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I just paid, but now I want to cancel immediately, is this possible?

Learn about how to cancel a session.

Written by the Helpspace team

Updated a year ago

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Why do I need to pay for an appointment I missed?

Learn about payments for missed appointments.

Written by the Helpspace team

Updated a year ago

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What is the Helpspace refund policy?

An easy-to-read summary of the Helpspace refund policy.

Written by the Helpspace team

Updated 7 months ago

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How do I cancel a session?

Learn how to cancel a Helpspace session.

Written by the Helpspace team

Updated a year ago

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What is your payment provider and is it secure?

Learn about the Helpspace payment processing provider.

Written by the Helpspace team

Updated a year ago

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How do I pay for my therapy session?

Learn about how payments work on Helpspace.

Written by the Helpspace team

Updated a year ago

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How can I change the payment method with which I pay for my sessions?

Learn about how to update your payment method.

Written by the Helpspace team

Updated a year ago

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What do I do if my payment method fails?

Learn about what happens when a payment method fails.

Written by the Helpspace team

Updated a year ago

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Can I use my health insurance to pay for my sessions?

Learn if health insurance can be used for Helpspace sessions.

Written by the Helpspace team

Updated a year ago

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Is Helpspace covered by the NHS?

Learn if Helpspace sessions can be covered by the NHS.

Written by the Helpspace team

Updated a year ago

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Do I have to pay in advance for my therapy session?

Learn why Helpspace sessions are paid in advance.

Written by the Helpspace team

Updated 4 months ago

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How do I update my payment method details in my Helpspace account?

Learn to update your payment method.

Written by the Helpspace team

Updated a year ago